Order Management in NetSuite
In NetSuite Training the O2C cycle is very important to start with core netsuite implementation.
Order to cash flow
- Enter Sales Order
- Approve sales order
- Fulfill sales order (pick/pack/ship)
- Invoice the sales order
- Accept Customer Payment
Order to cash (OTC or O2C) is a set of business processes in NetSuite Implementation that involve receiving and fulfilling customer requests for goods or services. An order to cash cycle consists of multiple sub-processes
Sales Order
A sales order is a transaction that records a commitment to sell items or services to a customer.
Recording sales orders helps you track the following:
· What your customer has ordered
· What must be pulled from inventory
· What you have already shipped
· What still remains to be shipped
Creating SO
Transaction ->Sales->Enter Sales Order
In SO, Customer is mandatory so first create a Customer if it doesn’t exist in your system
List ->relationship->Customer ->new
Fill required fields and save customer record
Item Creation : Create Item for Sales order
Enter the required info of item
Fulfill order
Item Fulfillment
Bill/invoice
Accept payment
Gl impact
Refrence : https://www.netsuite.com/portal/products/erp.shtml
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