Order Management in NetSuite

In NetSuite Training the O2C cycle is very important to start with core netsuite implementation.

Order to cash flow

1. Enter Sales Order
2. Approve sales order
3. Fulfill sales order (pick/pack/ship)
4. Invoice the sales order
5. Accept Customer Payment

 Order to cash (OTC or O2C) is a set of business processes in NetSuite Implementation that involve receiving and fulfilling customer requests for goods or services. An order to cash cycle consists of multiple sub-processes

Sales Order

A sales order is a transaction that records a commitment to sell items or services to a customer.

Recording sales orders helps you track the following:

·         What your customer has ordered

·         What must be pulled from inventory

·         What you have already shipped

·         What still remains to be shipped

Creating SO

Transaction ->Sales->Enter Sales Order

In SO, Customer is mandatory so first create a Customer if it doesn’t exist in your system

List ->relationship->Customer ->new

Fill required fields and save customer record

Item Creation : Create Item for Sales order

Enter the required info of item

Fulfill order

Item Fulfillment

Bill/invoice

Accept payment

Gl impact

Refrence : https://www.netsuite.com/portal/products/erp.shtml

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